Loyalty Program

Enjoy collecting reward points to get discounts on your future purchases.

What are reward points?

Reward points are like currency for use exclusively on textilesdirect.net as a form of payment, or part-payment, for your orders. Points are awarded to registered customers for every order on a full priced item.

Reward points are an added bonus and one of the ways we thank you for being a loyal customer.

How do I become eligible?

To become eligible you need to register an account with is. You can do this via the checkout process. When you place future orders with us, sign into your account and your points will be available for you to use as a payment method at checkout.

How do I earn points?

For every $10 you spend on a full priced item, you will receive 5 reward points. Points are earned on the total value of the products purchased and paid for. Your points will accrue automatically and be available for you to use as a payment option at checkout on future orders. Make sure you are signed in when making a purchase.

What are my reward points worth?

10 points = $1.00

100 points = $10.00 etc.

This can be redeemed against future purchases.

How do I redeem my reward points?

You can redeem your reward points at the checkout. You can use all, some or none of your points. Points can be redeemed in conjunction with other payment methods such as credit cards, PayPal and gift cards.

How do I check my reward points balance and history?

View and manage your reward points through the “My Points and Rewards” section of your customer account. This details your total points balance and expiry date.

Will my reward points expire?

Any unused reward points will expire after 15 months (456 days).

Terms of Use

We reserve the right to make changes to any and all aspects of this reward points programme without notice.  This includes, but is not limited to, changes to:

  • The reward points to currency exchange rate
  • The amount of points awarded for various actions, including stopping awarding points for some/all actions altogether, or adding new qualifying actions at any time
  • The length of time after which any unused reward points will expire
  • The minimum value of points required for redemption and the maximum value of points which can be accrued
  • Whether or not we send you any particular email notifications about the reward points programme, including notifying you in advance of the expiry of your points

Any changes to the above will be noted on this page. We advise you to check this page regularly for changes.

Your participation in the rewards points programme and the administration of your rewards points balance is entirely at our discretion. We reserve the right to cancel your account or adjust your reward points balance without notice or explanation.

If you earn points for an order which is subsequently cancelled or amended for any reason, we reserve the right to reverse some or all of the points earned at our discretion.

Reward points are not legal tender and are in no way redeemable for cash or any other benefit except via their proper and intended use as outlined here.  They are redeemable exclusively on textilesdirect.net, and entirely at our discretion.

Reward points balances are not transferable under any circumstances.

Your use of the reward points programme indicates your acceptance of these terms of use.  

If you’ve any questions or concerns, please let us know.